Cancellation and Refund Policy

If you cancel a contracted project at any point after the work commences, you will be liable for all work charges incurred up to the cancellation point.

Once you agree for an Animated video to go live , then you are agreeing that you are fully satisfied with the work and no future refunds can be given for the fees paid.

Cancellation Policy

You may cancel your services at any time and receive any refund due pursuant to our refund policy. In this case any client who is not satisfied with our services we can provide a refund with in 30 days from the date of payment. The refund will be made after deducting the taxes and the charges for the work completed by us.

Refund in Full

In order to obtain a refund in full for your selected services you must request one in writing or on the phone with an account manager within 72 hours of making the payment.

Partial Refund

From the 72 hour period (3 days) to day 14 you will be eligible for a partial refund. You will receive your refund less any purchases of services we have done on your behalf up until that point. You will continue to receive those services under this agreement as once they are created, most can not be removed. You also agree that we will also deduct 15% of your original payment for personnel costs we have incurred servicing your account up to this point.

No Refund

After the initial 14 days of starting your subscription for services, you are no longer eligible to receive a refund of any kind. By this time we have invested many hours in time, for creation of animated video content. If you wish us to no longer provide you services we will stop all work on your account at this point. However, you will not be eligible for a refund.